Test Bank for Business Communication Essentials, 6/E 6th Edition : 0133098826

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Test Bank for Business Communication Essentials, 6/E 6th Edition : 0133098826

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A Descriptive Test Bank for Business Communication Essentials, 6/E By Courtland L. Bovee, C. Allen Paul John V Thill ISBN-10: 0133098826 • ISBN-13: 9780133098822

UNIT 1. BUSINESS COMMUNICATION FOUNDATIONS
1. Understanding Business Communication in Today’s Workplace
2. Mastering Team Skills and Interpersonal Communication

UNIT 2. THE THREE-STEP WRITING PROCESS
3. Planning Business Messages
4. Writing Business Messages
5. Completing Business Messages

UNIT 3. BRIEF BUSINESS MESSAGES
6. Crafting Messages for Electronic Media
7. Writing Routine and Positive Messages
8. Writing Negative Messages
9. Writing Persuasive Messages

UNIT 4. LONGER BUSINESS MESSAGES
10. Understanding and Planning Reports and Proposals
11. Writing and Completing Reports and Proposals
12. Developing Oral and Online Presentations

UNIT 5. EMPLOYMENT MESSAGES AND JOB INTERVIEWS
13. Building Careers and Writing Résumés
14. Applying and Interviewing for Employment
Appendix A. Format and Layout of Business Documents
Appendix B. Documentation of Report Sources
Appendix C. Correction Symbols
Handbook of Grammar, Mechanics, and Usage

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